bulksmsplans
1 day ago1 min read
How to Use SMS for Customer Feedback Surveys
Collecting customer feedback is essential for improving products and services, and SMS surveys offer a quick, effective way to gather insights. Because SMS messages are read almost immediately, businesses can send short survey links or question replies directly to customers’ phones, making responses easy and fast. Short codes like “Reply 1 for Yes, 2 for No” or clickable survey links help increase participation without causing friction. SMS surveys can be used after a purchas















